Privacy Policy
EFFECTIVE DATE 5/28/2025
Hamilton Truck and Tire respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website (https://hamiltontrucktire.com/) or engage with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, vehicle details, and other information you provide when submitting forms or contacting us.
Payment Information: Collected during transactions for services.
Usage Data: Information about how you use our website, including IP address, browser type, and device identifiers.
2. How We Use Your Information
We use your information to:
Provide and manage repair and maintenance services.
Process payments and send invoices.
Respond to inquiries and service requests.
Send service updates, confirmations, or marketing messages (only with your consent).
Improve our website and customer experience.
3. Sharing of Information
We do not sell your personal information. We may share your information with:
Authorized dealers or distributors for part sourcing.
Service providers who help us manage transactions and website operations.
Legal authorities when required by law or to protect our rights.
4. Your Rights and Choices
You may:
Request access to or correction of your personal information.
Opt out of marketing communications.
Request deletion of your personal data, subject to applicable legal and operational requirements.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.
6. Disclaimer & Service Terms
All service estimates are approximations and subject to change due to unforeseen complications. Customers must authorize any additional repairs beyond the approved estimate. If the repair exceeds $1,000, a 50% non-refundable deposit is required.
HTT is not liable for loss or damage to vehicles or articles left inside due to fire, theft, or other causes beyond our control. Warranty coverage is limited to the original part manufacturer or dealer; HTT is not responsible for defects in these parts. Labor for warranty claims may incur additional charges. No warranties are provided on used parts or tires.
Vehicles not picked up within 3 days after notice of completion may incur storage fees at $50/day. Mechanics liens may be applied for unpaid balances.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of such sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
For questions about this Privacy Policy or to exercise your data rights, please contact us at:
Hamilton Truck and Tire: 635 Shepherd Dr, Cincinnati, OH 45215
Email: [email protected]
Phone: (513) 342-1900